Home > Business::Vertical Market Apps > Lokad Call Center Calculator 1.0.1179.0

Lokad Call Center Calculator 1.0.1179.0

Call volume forecasts, staffing optimization with Erlang C, and more.

Company: Lokad.com
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Win
Size: 1479 KB
Price: USD $0.00
Release Date: 2008-08-15
Screenshot: Screenshot
Category: Business::Vertical Market Apps

Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Start optimizing staff levels. Import data from call center applications or from Excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. No statistical or mathematical knowledge required.

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